Unsung Hero 2020 recognition

We are delighted to announce that our Head of Property Management, Emily Shepcar, has been included as part of News on the Block’s Unsung Heroes 2020 feature.  The feature recognises those whose hard work, compassion and commitment through 2020 and the Covid 19 pandemic have made difficult times a little easier for residents, customers, employees and colleagues.

Throughout 2020, SPL Property Management has adapted to the changing environment, ensuring that their staff have been able to work safely throughout the pandemic, delivering services to our customers.  Working from home was a new challenge for many staff but our robust procedures and previous investment in cloud-based operations meant that they were able to continue, quickly familiarising themselves with the use of new software, including Microsoft Teams and Zoom.

Throughout the year, Emily has worked hard to keep staff morale up, create and implement new or amended procedures, produce updates to residents on the changing regulations, and help to keep the business growing through, what has been, an extremely challenging time.

We are very pleased that Emily’s hard work has been recognised within this feature.