The heart of SPL Property Management is our staff. Our team of knowledgeable and experienced people, work hard to deliver a top level service to our clients.
Emily Shepcar – FIRPM AssocRICS
Head of Property Management
Charlotte Atkinson – MIRPM
Senior Property Manager
Lara Bunter – AIRPM
Leah West – AIRPM
Junior Property Manager
Apprentice Property Manager
Apprentice Property Manager
Director and Head of Accounts
Amanda Howcroft – ACIB (Comp)
Property Management Assistant
We currently have four directly employed maintenance teams who cover our portfolio across the South Coast. Our typical day is to meet at our Poole HQ at 7am to collect materials and machinery needed for the day. The days tasks are discussed and job routes organised and programmed. All our operatives have a background in general maintenance and building trades and so have a very good understanding of all property matters. Each operative has their own fully equipped and liveried van, allowing them to quickly respond to any maintenance reports. The team are:
Head of Maintenance
Bournemouth Maintenance Manager
Southampton Maintenance Manager
Weymouth Maintenance Manager
Scott has thirty years of experience in property management and development. His involvement is constructing properties from the ground up has helped to form the Company’s ethos of maintenance and management of its portfolio and a common sense and proactive approach is ingrained in the culture of the Company and its staff. Scott was the first local agent to employ direct maintenance staff to deal with issues and problems quickly and this has grown to now having four directly employed maintenance teams across the South. His interests include football, fishing, shooting and painting.
Emily has been involved in Residential Leasehold Property Management for over 12 years and has dealt with many different types of properties, clients and leaseholders. She has a keen interest in industry developments and legislative changes and heads up the Property Management team. With a focus on training and development, she regularly arranges training sessions for the team and can be found at most industry events. Emily is a Fellow and Director of the Institute of Residential Property Management (IRPM) and an Honorary Consultant to the Federation of Private Residents Associations. Outside of the office Emily is very musical and enjoys playing percussion, saxophone, flute and is now learning the clarinet.
Charlotte was born and bred in Poole and has worked in the property sector for most of her career, covering many disciplines from commercial development to Land Charges, and Planning but has, since 2016, focussed and specialised in Residential Leasehold Management. She is a Member of the Institute of Residential Property Management (IRPM) in 2019 and is looking forward to becoming an affiliate of the Royal Institute of Chartered Surveyors (RICS). As SPL’s Senior Property Manager, Charlotte is extremely focussed on professional development of the junior members of the team. With a particular interest in the physical structure and pathology of buildings, Charlotte has a proven track record in delivering successful Section 20 major works projects. In her free time, Charlotte is likely to be found working on her latest painting, tending veggies in the greenhouse or kayaking around Poole Harbour with her husband and son.
Jacqui has been with SPL Management since January 2020 returning to Property Management after a brief career change. She has been in Residential Property Management for 15 years in a variety of roles, including Leasehold Retirement living and working client side for the Freeholder. She is currently an Affiliate of the IRPM but hopes to re-take her Associate IRPM during 2021. In her spare time, she enjoys travelling, taking her dog for long walks in the New Forest and cooking up new recipes.
Following a lengthy career in Residential Estate Agency, Lara joined the SPL team as a Junior Property Manager in 2018. Her experience in property gave her a great knowledge base to take to the Property Management industry and she passed her AIRPM exam to become an Associate of the IRPM in early 2019. In her spare time she likes to spend time with her family and friends, enjoys musicals and going to the cinema. Lara is currently on maternity leave.
Tash has worked within the property industry for over 14 years focusing on property management over the last 3 years. Recently joining SPL Property Management and starting her IRPM training, she has full embraced managing her own portfolio and enjoys working with her clients in the smooth running of their property. Outside of work, Tash enjoys craft activities, gardening and making homemade jams & chutneys, which are always well received.
Leah has been with SPL from 2018 starting as an Apprentice and has recently completed her Apprenticeship in Housing/ Property Management Level 3 at a Distinction Grade, she now works with us as a Junior Property Manager and has achieved Associate status with the Institute of Residential Property Management (AIRPM) and has a mixture of residential properties and commercial/residential properties. She enjoys keeping up with current affairs and taking part in training sessions arranged by SPL. Outside of the office Leah enjoys playing board games and sketching.
Nathan has moved across to leasehold property management with the team at SPL after a 7-year career in estate agency & lettings property management. He is currently studying through an apprenticeship scheme to become an Associate of the Institute of Residential Property Management. Nathan has a keen interest in technology (and is often the first port of call for any IT issues!) as well as keeping fit and modifying cars.
Ben has moved into Property Management from the Legal sector, having worked as a Legal Assistant in the Litigation department of a Legal 500 Law firm. Assisting with various property disputes, Ben brings a different type of experience where he can transfer the skills he has learned to develop into a competent and knowledgeable Property Manager. Ben enjoys playing football and rugby regularly and is an avid reader.
Allison is a co-Director of the Company and has been directly involved for the past 5 years. She was pivotal in setting up the accounts and maintenance software systems we now have in place and she heads up our busy accounts team. With an in-depth knowledge of the systems and processes in place, Allison is key to the financial management of our portfolio. Allison is a busy mum of three who enjoys the Gym and regularly impresses with her nutritious homemade lunches.
Amanda has had a long career in accountancy and, as a result, has a wealth of knowledge and experience which she brings to her role. She ably assists the team with bank reconciliations, debt chases and recording payments in and out of the many Client accounts we hold. Away from the office Amanda enjoys gardening and long walks around the Dorset countryside.
Tracey has moved across to leasehold property management after a 20-year career working in law firms in and around the Southampton area. Tracey is a Graduate of the Chartered Institute of Legal Executives, and is currently studying towards the Institute of Residential Property Management Foundation Course. In her spare time Tracey enjoys beginner’s golf and running.
Jacob’s methodical approach and attention to detail is invaluable in his role as an Accounts Assistant as he is involved with the reconciliation of over 250 bank accounts every month and matches these to the penny. As a technical wizard, he is also involved in the programming of our maintenance software to ensure our teams effectively cover the portfolio. He enjoys computer games, drawing, and rigging and animating 3D characters.
Leah is recently joined the accounts team and she assists with all aspects of the back office, providing essential support to the team. She enjoys music, concerts, festivals and watersports.